Telecare EPG Support
Welcome.
We have provided answers to some of the most commonly asked support questions below. We hope that these will help you with any problem that you may have.
If your problem is not listed below, please contact us and we will get back to you as soon as possible.
Current system status: NORMAL
Planned system maintenance: NO PLANNED MAINTENANCE
For Telecare EPG updates, please follow @TelecareEPG
Click on the [+] icon to view an answer to a question and on the [-] icon to hide an answer.
[+] How do I login to the Telecare EPG?
Once your account details have been validated, you will be able to log in by entering your username and password in the top-right-hand area of this website. Click Login to proceed…
[+] I have forgotten my account username and/or password
You can reset your account login details here.
[+] My access to the Telecare EPG website is slow. What can I do?
If the current system status above is normal then this is likely to be an issue with your connection to the Internet. Please contact your IT department and explain the situation to them.
[+] How do I find out more about the Telecare EPG?
You can find out more about the Telecare EPG and download product information and sample content here.
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